Information Processing and Job Performance of Secretaries in Public Polytechnics, Osun State, Nigeria

Information is a critical asset for organizations, as it drives decision-making, enhancesoperational efficiency, and supports strategic planning. Its processing is, therefore,significant in promoting not only employees' job performance but also the overallorganisational effectiveness and efficiency. Hence, this study investigated the influence ofinformation processing on job performance of secretaries in public polytechnics, Osun State,Nigeria. The study employed a descriptive survey design. The population comprised of 111secretaries of three public polytechnics in Osun State. The total enumeration was adopted asthe sample size using purposively sampling technique. The data were primarily sourced. Outof the expected sample size of 111, the researcher successfully retrieved 94 and they wereanalysed using the frequency, percentage, mean and standard deviation. The three nullhypothesis was analysed using the Multiple Regression model. The result (R2 = 0.608, Adj. R2= 0.602, F = 23.329, p <0.000b; Beta = .439, t= 3.451, p <0.05) showed that informationprocessing significantly influenced job performance of secretaries in public polytechnics,Osun State, Nigeria. The findings revealed a significant positive influence of informationprocessing on job performance and highlighted the necessity for secretaries to be proficientin handling information. The study concluded that enhancing technical competencies amongsecretaries will lead to improved job performance, thereby contributing to organizationalefficiency. It was recommended among others that management should consistently upgradeand maintain information technology infrastructure within the institutions to enablesecretaries process and manage information efficiently and seamlessly. The secretaries ontheir part should endeavour to develop their technical skills for better utilisation ofinformation technological tools.