Emerging Technologies Adoption on Administrative Services at Dangote Cement Plc, Ibese, Ogun State, Nigeria

The importance of administrative services in the smooth running of organization’s activitiesand goals achievement cannot be underestimated and serve as the backbone that supportsall other functions. However, the rapid advancement in technology necessitatesorganizations to integrate emerging technologies in their administrative services. This studytherefore examines the impact of impact emerging technology adoption on administrativeservices at Dangote Cement Plc, Ibeshe. Survey design was adopted and the populationcomprised all administrative staff of the organisation. A research question and twohypotheses were formulated and a 4-point Likert type questionnaire was developed andadministered on 50 randomly selected administrative staff of Dangote Cement Plc, Ibeshe.Descriptive statistics were used to analysis the research question while the hypotheses weretested with regression analysis at 0.05 level of significance. The results showed thatemerging technology adoption facilitates administrative service’s effectiveness (r = 0.745, p-value = 0.000<0.05) and also contributes to administrative service efficiency (r = 0.735, p-value = 0.000<0.05) in the organisation. The study concluded that the adoption ofemerging technologies significantly influences both the effectiveness and efficiency ofadministrative services in the organisation, thus positioning the organisation to better meetits strategic administrative goals and respond to competitive pressures. It was recommendedamong others, that the management should intensify its technology adoption andcontinuously update staff skills in this direction.