Enhancing Access and Usability of Information Resources: Mobile vs. Desktop Access and Usability of Information Resources among Users at Kaduna State University

This study investigatedthe comparative access and usability of information resources acrossmobile and desktop platforms. As mobile device usage for information access continues togrow, understanding the differences in user experience between these platforms is importantfor effective information dissemination. This empirical research examined user performance,task completion time, and satisfaction when accessing a specific online information resourceon both mobile and desktop devices. A qualitative approach has been adopted in gatheringdata. The study revealed the challenges and advantages associated with each platform.Recommendations have been provided, given an insight into optimizing interface design andinformation architecture for both mobile and desktop environments, ultimately enhancing theoverall usability and effectiveness of information resources for diverse user needs.