Digital Transformation Systems and Employee Performance in Selected Public Health Facilities in Lagos State, Nigeria

In the current global business world, digital transformation system are crucial for building relationships between organizations and their employees, incorporating knowledge, work techniques and high levels of achievement to provide prompt and adequate services. However, employees encountered several challenges in public health facilities on knowledge intensive and complicated work that affect their operations. This study examined the effects of digital transformation system on employee performance of selected public health facilities in Lagos State, Nigeria. The study adopted descriptive survey research design. Thus, the population of the study comprised of nine hundred and twenty-one (921) employees of the selected public health facilities in the three senatorial districts in Lagos State. The sample size was two hundred and seventy-nine (279) using Taro Yamane formula sample size determination. The study employed stratified random sampling technique. Content validity was adopted, and the instrument gave Cronbach’s alpha coefficient value of 0.7227 implying that it was above the recommended value and then appropriate for administration. The data were analyzed using regression analysis with the support of SPSS software. The results of hypotheses tested reveal that there are positive and significant effects of digital transformation system on employees’ performance. The study concluded that public health facilities can only realize their goals and objectives through enhancement state-of-the-art technologies in their operation. This study recommends, among others, that public health facilities should ensure that there are acceptable levels of infrastructure and training for the employees.