Digital Transformation and Operational Efficiency in Local Government Administration of Oyo State

Digital transformation (DT) in public sector administration has recently sparked debate, as
most local government areas in remote areas have yet to fully leverage technology in their
management processes, thereby affecting operational efficiency. This study examined the
influence of digital transformation on the operational efficiency of Local Government Areas'
administration processes in Oyo State. A descriptive survey research design was employed,
targeting staff members across different administrative levels within the local government. A
sample of 1000 respondents was selected using stratified random sampling. Descriptive and
inferential statistics were used to analyze the data collected. Findings revealed a significant
relationship (r = 0.663, p < 0.05) between the level of digital transformation and
administrative planning processes. Furthermore, digital transformation significantly enhanced
operational effectiveness of planning (r = 0.525, p = 0.008) and promoted transparency in
administrative activities (r = 0.740, p = 0.000). The study concluded that digital
transformation can improve operational efficiency in Local government administration in
Oyo State. The study therefore recommended that administrators be continually trained in
digital technologies, and that the government enact legislation to enforce the use of DT across
all local government areas to improve transparent and efficient processes.