Effects of Upskilling and Reskilling on Employee Job Satisfaction and the Menace of the Fourth Industrial Revolution (4IR)

Abstract

As the threat of the Fourth Industrial Revolution approaches and organizations are struggling to 
survive because of the complexity it entails, it becomes mandatory for employees to upgrade and 
acquire new skills, for them to be able to thrive in the new normal. Upskilling and reskilling can help 
workers to grow as well as have a feeling of progress and satisfaction in their career path. This study 
investigated effects of upskilling and reskilling on employee job satisfaction of selected Fast Moving 
Consumer Goods (FMCG) companies in Lagos State, Nigeria. The total population of the selected 
companies was three thousand, eight hundred and ninety-two (3,892) employees. The sample size was 
restricted to 400, which was calculated by using Taro Yammane (1967) statistical formula. The study 
adopted stratified random sampling technique. Questionnaire was the only research instrument used 
for data collection. Data were analysed through descriptive and inferential statistics. Findings revealed 
that upskilling and reskilling have a significant positive effect on employee job satisfaction. Based on 
the findings of this study, it was recommended that organizations in this sector should focus on 
adequate upskilling and reskilling development programmes for their employees in order to enhance 
job satisfaction.