Diversity, Inclusion Initiatives and Employee Performance in Selected Hotels Lagos State, Nigeria

This study examines the effects of diversity and inclusion initiatives on hotel employees’
performance in selected hotels around Ikeja, Lagos State. The research employed quantitative
survey design; the study population comprised hotel staff in Ikeja, Lagos State. Data was
collected from primary sources using questionnaires. A total of 217 copies of the questionnaire
were administered, and respondents were selected purposively for the organization, while
convenience sampling was used for the employees. The data collected were analyzed using
descriptive statistics, including frequency counts, percentages, means, and standard deviations.
Also, Pearson Correlation and SPSS were used to analyze the inferential statistics. The study's
findings revealed a significant relationship between the implementation of diversity and
inclusion initiatives and employee productivity; the P value (0.0001) is below the significance
level (0.05). Also, on the relationship between implementation of diversity and inclusion
initiatives and employee performance, it is revealed that the P value (0.001) is less than the
level of significance (0.05), which states that 'there is a significant relationship between the
Implementation of diversity and inclusion initiatives and employee performance. In
conclusion, the findings indicate a positive perception of Diversity and Inclusion (D&I)
practices among employees, highlighting their effectiveness in fostering a positive work
environment, enhancing problem-solving capabilities, and improving job satisfaction and
overall performance. The study recommends that recruitment be bias-free, that comprehensive
training be provided, and that anti-discrimination policies be strictly enforced.