School Welfare Measures and Organisational Citizenship Behaviour among Administrative Staff in Private Universities in Oyo State, Nigeria

There seem to be a pressing concern regarding organisational citizenship behaviouramong educational stakeholders in Oyo State, Nigeria as observed by theresearcher. It appears that there is a noticeable decline in the organisationalcitizenship behaviour of administrative staff within private universities in Oyo State,resulting in various detrimental outcomes such as diminished organisationalsupport, decreased job satisfaction, and reduced organisational effectiveness. Poororganisational justice, poor work motivation, a heavy workload may be the reasonfor the observed phenomena among other factors. Many studies have been carriedout to identify the causes of the aforementioned problem in other states, but itseems little attention has been paid by researchers in Oyo State. Thus, to fill thisgap, this study investigated the relationship between school welfare andorganisational citizenship behaviour among administrative staff in privateuniversities in Oyo State. Total enumeration sampling technique was utilised toarrive at a sample size of 675 administrative staff. Self-developed questionnaire (ASOCBQ) for administrative staff was used to collect data, and the reliability ofthe instrument was determined using cronbach’s alpha ? = 0.995. The studyemployed various descriptive statistics, such as frequency, percentage, mean, andstandard deviation, to address the research questions. Additionally, inferentialstatistics, specifically the Pearson Product Moment Correlation (PPMC), wasemployed to rigorously test the hypotheses. The study reveals a remarkably highlevel of organisational citizenship behaviour and school welfare measures with aweighted mean of 3.23 and 3.14 respectively. Findings from correlation analysisbetween school welfare measures and organisational citizenship behaviour indicatean exceptionally high correlation coefficient of 0.995**, suggesting a strong andconsistent linear relationship.Among recommendations, the study suggestsproviding specialised training or workshops to enhance courteous behaviour amongadministrative staff, especially considering a slightly lower level of courtesybehaviour involvement.