Leadership Styles and Organisational Citizenship Behaviour among Administrative Staff in Private Universities in Oyo State, Nigeria

Abstract

Organisational citizenship behaviour, among administrative staff especially in Oyo State,
seems to pose serious issues, which is evident in diminished organisational support, lower job
satisfaction, weakened faculty-student relationships, decreased organisational effectiveness,
higher turnover, reduced innovation and creativity. Subpar Leadership styles, poor
organisational justice, poor work motivation, and heavy workload may be the reason for the
observed phenomena. Many studies have been carried out to identify the causes of the
aforementioned problem in other states, but it seems little attention has been paid by
researchers in Oyo State. Thus, to fill this gap, this study investigated the relationship between
Leadership Styles and Organisational Citizenship Behaviour among Administrative Staff in
Private Universities in Oyo State. Guided by two research questions and one hypothesis, the
descriptive survey research design was adopted. The population comprised 675 administrative
staff from the 7 private universities in Oyo State, and the complete enumeration sampling
technique was utilized to include the entire population. Data were collected using a selfdeveloped
four-point Likert scale instrument titled Leadership Styles and Organisational
Citizenship Behaviour Questionnaire (LSOCBQ), which demonstrated a high reliability
coefficient (α = 0.995). The study revealed a remarkably high level of organisational
citizenship behaviour, particularly in areas of altruism, conscientiousness, sportsmanship,
courtesy, and civic virtue, with a weighted mean of 3.23 and transformational leadership
emerged as the most adopted style (57.22%). Findings from correlation analysis between
leadership styles and organisational citizenship behaviour indicated an exceptionally high
correlation coefficient of 0.985, suggesting a strong and consistent linear relationship. In light
of these findings, it was recommended among others that training and development
programmes that focus on enhancing courtesy behaviours among administrative staff should
be provided.