Digital Transformation Systems and Employee Performance in Selected Public Health Facilities in Lagos State, Nigeria

Abstract

In the current global business world, digital transformation system are crucial for building 
relationships between organizations and their employees, incorporating knowledge, work 
techniques and high levels of achievement to provide prompt and adequate services. However, 
employees encountered several challenges in public health facilities on knowledge intensive 
and complicated work that affect their operations. This study examined the effects of digital 
transformation system on employee performance of selected public health facilities in Lagos 
State, Nigeria. The study adopted descriptive survey research design. Thus, the population of 
the study comprised of nine hundred and twenty-one (921) employees of the selected public 
health facilities in the three senatorial districts in Lagos State. The sample size was two hundred 
and seventy-nine (279) using Taro Yamane formula sample size determination. The study 
employed stratified random sampling technique. Content validity was adopted, and the 
instrument gave Cronbach’s alpha coefficient value of 0.7227 implying that it was above the 
recommended value and then appropriate for administration. The data were analyzed using 
regression analysis with the support of SPSS software. The results of hypotheses tested reveal 
that there are positive and significant effects of digital transformation system on employees’ 
performance. The study concluded that public health facilities can only realize their goals and 
objectives through enhancement state-of-the-art technologies in their operation. This study 
recommends, among others, that public health facilities should ensure that there are acceptable 
levels of infrastructure and training for the employees.