Communication Skills and Task Performance of Administrative Staff in Public Polytechnics, Edo State, Nigeria

Abstract

This abstract provided a concise overview of a study conducted to assess Communication Skills and Task Performance of Administrative Staff in Public Polytechnics in Edo State, Nigeria. The work aimed to explore the intersection of these critical factors in the context of educational institutions. Communication Skills are assessed through an examination of verbal and written communication abilities, interpersonal skills, and the use of modern communication technologies. Two research questions were raised and two null hypotheses were tested at 0.05 level of significance. The study adopted the descriptive survey design. A total population of 219 staff and administrators in the polytechnics in Edo States were used for the study. A structured and validated questionnaire was used to collect data for the study and reliability co-efficient for the construct is 0.911. Mean and Linear Regression were used to answer the research question and determine the homogeneity of respondents’ responses. The hypotheses were tested using P-Values at 0.05 level of significance. The hypotheses showed that Communication skill are significant with Task Performance among administrative staff. High levels of effective communication positively influence task performance. The study also explored potential areas for improvement, such as targeted training programmes to communication strategies. This research contributed to 
the understanding of the factors influencing the performance of administrative staff in educational institutions, providing insights that can inform policies and interventions to optimize the functioning of Public Polytechnics in Edo State, Nigeria. 

Keywords: Administrative Staff, Communication Skills, Public Polytechnics, Task Performance, Nigeria