An Evaluationof Factors Impacting the Adoption of ChatGPT forAcademic Support and Enhanced Learning byPostgraduate Students

Abstract

This research evaluates the factors impactingthe adoption of ChatGPT for academic support and 
enhanced learning among postgraduate students. The research was guided by two objectives and 
seven hypotheses. The modified Technology Acceptance Model (m-TAM) was used as the 
theoretical lens of the research. A quantitative approach was employed and 120 postgraduate 
students were sampled from172 postgraduate students of the Faculty of Social Sciences, Sa’adu 
Zungur University Gadau, Bauchi Statethat formed the population of the research. Crejcie and 
Morgan's Table of sample size was used in determining the minimum sample size of 118 
respondents and were drawn using a simple random sampling technique. Questionnaireswere 
used as an instrument for data collection. Partial Least Square Structural Equation Modelling and 
Statistical Package for Social Sciences wereused in analysing the data. Findings revealed that the 
level of adoption of ChatGPT by the students is partial.Furthermore, out of the seven factors, six 
are positively significant in impacting the adoption of ChatGPT by postgraduate students with 
the security and privacy factor recording the highest impact of a P value of 0.000 while the 
perceived ease of use factor recorded the lowest impact of P values of 0.015. These findings will 
contribute by guiding the students and ChatGPT providerson what can influence and enhance the 
utilisation of ChatGPT so that its benefit can be obtained adequately. It is recommended that 
students and ChatGPT providers should pay serious attention to these factors found influential in 
the adoption and use of ChatGPT.