Work Environment and Organizational Commitment of Librarians in Tertiary Institutions in Lagos State, Nigeria

Abstract

This study examines the work environment and organizational commitment of librarians in
tertiary institutions in Lagos State, Nigeria. Using a quantitative approach, it evaluates three
dimensions of organizational commitment such as affective, continuance, and normative and also
the four aspects of the work environment which include Cost/Rewards, Outcome Expectation,
Equity/Fairness, and Reciprocity. Findings reveal low levels of affective and continuance
commitment, both with a mean score of 2.47, reflecting limited emotional attachment and
perceived costs of leaving the organization. Normative commitment recorded a higher mean
score of 2.74, indicating that ethical obligations and loyalty are stronger drivers of commitment.
The aggregate mean score of 2.56 indicates a moderate overall level of organizational
commitment. In contrast, the work environment is assessed positively, with an aggregate mean
score of 3.31. Outcome Expectation and Reciprocity dimensions scored the highest (3.38),
highlighting positive perceptions of role significance and a collaborative culture. The
Equity/Fairness dimension, with a mean score of 3.31, reflects fairness in treatment, promotion,
and workload distribution. However, the Cost/Rewards dimension recorded the lowest mean
score (3.17), indicating dissatisfaction with compensation and recognition. While the work
environment in academic libraries in Lagos State is favorable, organizational commitment
remains moderate, driven primarily by normative factors. Addressing deficiencies in
compensation and recognition and fostering stronger emotional connections to the organization
are recommended to enhance commitment and retention among librarians.